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~~~ This position is not currently open. Applicants will be considered for future position availability ~~~
SVTC Administrator II
Location: Washington, DC area
Clearance: TS/SCI with the ability to obtain and maintain a CI polygraph
Job Details:
- Provide a high level of technical understanding for problem solving and troubleshooting
- Interact with hardware and software vendors to address issues when necessary
- Use escalation standards and personal judgment to ensure timely resolution of problems
- Provide training and support to employees when necessary
- Resolve escalated trouble tickets from Service Desk
- Work on-call shift rotations with other members of the department
- Deploy and troubleshoot VOIP equipment such as Cisco UC equipment
- Deploy and troubleshoot VOIP tools – Jabber, Microsoft Teams, WebEx, Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC)
Requirements:
- Bachelor’s degree from an accredited institute in an area applicable to the position; an additional 4 years of experience be substituted in lieu of a degree
- Minimum four (4) years of relevant experience in addition to education level
- Must possess current DoD 8570 IAT II and CCNA (or equivalent) certifications
- Experience working in a DoD or IC environment desired
- Current active TS/SCI clearance, with the ability to obtain and maintain a CI polygraph
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AEITS, a GTSC company, is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex, race, color, creed, national origin, religion, age, marital status, pregnancy, physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Learn more about your EEO rights as an applicant.
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